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Legal

Privacy Policy

This Privacy Policy and Terms and Conditions (this "Agreement") governs the manner in which Tea Pilgrim collects, uses, maintains and discloses information collected from users (each, a "User") of the www.TeaPilgrim.ca website ("Site"). This Agreement applies to the Site and all products and services offered by Tea Pilgrim.

Personal identification information

We may collect personal identification information from Users when they visit the Site, register, place an order, fill out a form, respond to a survey, subscribe to the newsletter or use other features. This may include name, email address, mailing address, phone number, credit card information, or other identifying information as necessary. Users may also browse the Site anonymously and may refuse to provide personal information, though that may prevent certain Site activities.

Non-personal identification information

We may collect non-personal identification information such as browser type, device and technical data (operating system, ISP, connection type) when Users interact with the Site.

Web browser cookies

The Site may use cookies to enhance User experience. Cookies are stored on the User's computer for record-keeping and sometimes to track information. Users can set their browser to refuse cookies, but parts of the Site may not function properly if cookies are disabled.

How we use collected information

We use collected personal information to process orders, send order updates, respond to inquiries, and when Users opt-in, to send occasional marketing, company news and related product information. Every marketing email includes unsubscribe instructions.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive exchanges happen over SSL-secured channels and are encrypted.

Sharing your personal information

We do not sell, trade, or rent Users' personal identification information to others. We may share aggregated demographic information and may use third-party service providers to help operate our business and the Site for limited purposes (for example, sending newsletters or order-related emails).

Third party websites & advertising

The Site may contain links to third-party sites and advertising delivered by partners (including Google). We do not control third-party content, links, or their privacy practices. Advertisers may set cookies; please review their policies for details and opt-out options.

Children's privacy

We do not knowingly collect personal information from children under 13, and no part of the Site is structured to attract anyone under 13.

Changes to this Agreement

Tea Pilgrim may update this Agreement at any time. We encourage Users to check this page frequently for changes. Continued use of the Site after changes are posted will be considered acceptance of those changes.

Contacting us

If you have questions about this Privacy Policy, see our FAQs or contact us at enjoytea@TeaPilgrim.ca.